About Us This site is owned and maintained by Four Stars Plumbing Company. Please e-mail any questions or comments to sales@fourstarsplumbing.com. If you feel more comfortable ordering by phone call 972-306-9300 or fax 972-307-8130.

Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order. We accept credit card payment and money orders. We accept Visa, Mastercard and American Express. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax or over the Internet.

Shipping And Handling We offer shipping to the 48 continental United States by UPS Ground, UPS 2 Day and UPS Next Day. Shipping charges are calculated by our web site software based on where your order will be shipped. Your shipping options and charges will be presented to you before your order is finalized.

Delivery Schedule We deliver your order as soon as practical. We will normally send your order to you in 1-2 business days unless there is a problem with your payment, in which case we will contact you to finalize the order.

Pre-Orders If your item is not in stock, we will back order for you. We will contact you if your order will need to be delayed for more than a few days. Of course, with any back order item, we can not make any guarantees that the item continues to be available. If any item you order has become unavailable, we will either, in our discretion, substitute and send you a substantially similar item or seek to notify you that the particular item is no longer available.

Tax Charges Our business is operated from Texas. All orders which are to be shipped within Texas will automatically show sales tax in the total which is figured at 8.25%. If you are located outside of Texas and any sales taxes are applicable to your purchase, the tax amounts will be charged to you as a condition to shipment. All other orders are sales tax free.

Credit Card Security Our servers protect your information, once received, with the use of advanced encryption and firewall technology. We take reasonable and industry-standard precautions to ensure that your personal information, including credit card data, is safe within our system. All credit card numbers are encrypted in communications when your order is placed using 128 bit encryption. They are only decrypted after they reach our server computer. They are not held in clear text on any web site. Moreover, all credit card transactions and order fulfillments are handled by reputable third-party banking and distribution institutions, who are under strict obligations to take precautions to maintain all personal information private. Rest assured, we will take reasonable, industry-standard steps to maintain security. Cookies are used on our website. The cookies are used only to keep track of the contents of your shopping cart once you have selected an item and to track your use of our site. This enables us to check-out your orders and to track user viewing in order to better serve you and provide more helpful and beneficial services and product offerings.

Policies We will always accept return of any of our products that are damaged in shipping. We will also gladly accept the return of any of our products for any other reason, so long as the returned products have not been used, altered, damaged, or changed in anyway whatsoever. In order to make a return to us, you should merely contact us via email at sales@fourstarsplumbing.com, phone , or fax , with identification of the item you purchased and wish to return and the date you purchased it, and state some reason for the return. As soon as we get the item and it passes our inspection to ensure that the item has not been used, altered, damaged or changed, then, we will credit your credit card in the amount previously charged and collected for the item. Please note that we do not cover the cost of return shipping and you bear the risk of any damage or loss prior to our receipt of the returned item.

Reaching Us If you need to reach us, please email us at sales@fourstarsplumbing.com. If you would like to reach us by telephone you can call us at 972-306-9300 or fax 972-307-8130.

Disclaimer and Limitation of Liability The suppliers to us of the products purchasable by you through this website are not recommended or endorsed by us and shall not be deemed so. Further, we do not have or assume any liability or responsibility, whatsoever, to anyone, for any such products or for any information or related matters stated on or obtained through this website as to the products or otherwise supplied to you with the products. You assume all risk of your use of any products you purchase here. The respective suppliers of the products accessible from or obtained through this website are independent of and have no relationship of partner, joint venturer, agent, principal, or other relationship or association with the website owner and operators. In the event of any dispute between you and us, you expressly agree that exclusive jurisdiction, including personal jurisdiction, and venue shall be solely in the state or federal courts of Dallas County, Texas.